SHARE NOW, Europe’s market leader and pioneer of free-floating car sharing, and Fixico, Europe's leading digital car damage repair management platform, are joining efforts to optimize international fleet services.
SHARE NOW offers its customers a vast selection of free-floating vehicles that are available to rent with the tap of a button through an innovative app. The Berlin-based car sharing company is active in 16 cities across 8 European countries. The partnership follows successful pilots in Amsterdam and Paris, where Fixico's digital repair handling platform proved to be a valuable, centralised, and scalable solution.
More than 25 percent of SHARE NOW's fleet consists of high-end electric vehicles to offer its customers flexible and sustainable mobility options in and around the city. Since the company mainly operates in busy metropolitan areas with high traffic congestion, car damage is a frequent occurrence.
However, due to the advancements in today's modern vehicles, repairing car damage isn't as straightforward as it used to be. Damage to newer models and electric vehicles brings levels of complexity that often require a more specialised repair handling approach. Today, body repair shops can no longer be expected to be capable of repairing just any vehicle by default, making the allocation process far more complicated and less efficient. As a result, downtimes are extended, costs are higher, and rental fleets cannot be utilised maximally.
By integrating Fixico’s fully digital intelligent matchmaking platform, SHARE NOW has gained access to a large network of certified repairers and can now ensure that each damage is handled by a qualified body repairer and as efficiently as possible. By digitalising the process, SHARE NOW streamlines workflows and eliminates non-value-added activities. The unique data-driven approach speeds up repair handling even further and ensures accurate allocation and quality assurance.
"We’re excited to work with such a committed and like-minded partner that shares our ambition to rethink mobility and fleet servicing. Our digital platform perfectly fits the modern vehicle fleet of SHARE NOW and ensures a seamless and significantly more efficient repair allocation process, allowing SHARE NOW to select the most suitable body repair shop for the job while taking critical factors such as expertise, availability and price into consideration. By providing a central integrated platform, we make it possible for SHARE NOW to quickly expand fleet operations to new regions, leveraging Fixico's European network of repair shops," says Derk Roodhuyzen de Vries, CEO of Fixico.
“The partnership with Fixico is the perfect fit for our service. The centralised solution allows the platform to be integrated into different SHARE NOW locations with diverse and electric fleets. The intelligent matchmaking significantly reduces the cycle times of our damaged vehicles, so they are ready for our customers again more quickly,“ says Jan Krusche, Head of Damage Management at SHARE NOW.
As market leader and pioneer of free-floating car sharing, SHARE NOW is represented in 16 major European cities with around 11,000 vehicles, including 2,900 electric vehicles. Around three million customers already use the service. SHARE NOW offers a sustainable solution for urban mobility and makes a significant contribution to reducing traffic congestion in cities. Each car sharing car replaces between eight to twenty private cars in urban traffic. SHARE NOW operates purely electric fleets in four locations and is with a total of four partially electric cities Europe's largest provider of electric free-floating car sharing. The fleet portfolio consists of vehicles of the brands BMW, Fiat, Mercedes-Benz, MINI and smart. The company is one of five mobility services that emerged in 2019 from the joint venture between the BMW Group and Daimler AG. The company is based in Berlin.
Fixico is Europe’s leading digital car repair management platform. On a mission to reshape the industry’s ecosystem, Fixico connects drivers, businesses, and body repair shops in entirely new ways. Its digital expertise and pioneering approach improve the repair handling process from every perspective; drivers experience an effortless repair journey, businesses increase operational efficiency, and body repair shops optimise their workshop utilisation. Fixico gives access to a marketplace with a network of over 2,500 body repair shops across seven countries. A group of world-class investors backs Fixico, and its services are trusted by more than 150 leading rental-, fleet-, lease-, and insurance companies.