About position
Who is looking for you?
Fixico is an innovative and fast-growing tech company, well funded by top-tier investors, with the mission to become the largest car repair marketplace.
We are looking for a proactive, energetic and ambitious intern to join our Operations team as Damage Repair Expert. During this internship you will receive the opportunity to play a major role in keeping the repair process running smoothly by virtue of your knowledge of car damages. You review incoming damages and are responsible for sharing accurate information with our damage repair network.
What will you be doing during your internship?
In the role of Damage Repair Expert intern, you will ensure the whole repair process is as efficient as possible. You will use your (acquired) knowledge of car damage (repair) to help our users and increase your own knowledge of car damage and car repair during the process. You will be working closely with our Customer Excellence and Network Excellence team.
On top of that you will:
Supervise the complete damage repair process from start to end
Inspect incoming damages with an expert eye
Monitor quotes and damage calculations
Follow up on damage reports, primarily by phone. You will have contact with both users and body repair shops
Requirements
Your strengths consist of…
You are currently enrolled in an MBO, HBO or WO study, ideally in automotive-related field
You are fluent in Dutch and English (writing and speaking), German or French is a plus
You have a passion for cars and the automotive industry
You are available for a minimum of 5/6 months
You have strong problem solving skills
You are precise and detail-oriented in your work
You have a proactive can-do attitude
You enjoy working in a team
Enough about us. What is in it for you?
On top of a monthly internship allowance, you can enjoy:
A 1:1 mentorship experience, allowing you to get a lot of market insight
The opportunity to join a scale-up at an exciting time of rapid growth and contribute to its expansion across Europe
A fully equipped gym within our office building free to use
Daily freshly prepared lunch and plenty of snacks
An open, flexible work-environment in the heart of Amsterdam, overlooking the Rijksmuseum
A young, talented and extremely driven team, where you will work with all departments
Plenty of responsibilities and opportunities to grow
A toast on our huge balcony during our Friday drinks
About us
Fixico is the digital car repair management platform on a mission to shape the future of car repair by creating a smarter, better, and digitally connected marketplace for everyone. Founded in Amsterdam in 2014, Fixico is an award-winning technology company, backed by leading investors. Fixico enables fleet operators, insurers, and car manufacturers to fully optimize and control the repair process and customer journeys. Over 250 businesses, including automotive industry players in rental, lease, insurance, fleet, and OEM, and 3,000 repairers are leveraging Fixico across 11 countries. To find out more, visit fixico.com.