Communicate with anyone, directly from Fixico

Communication is no longer limited to repair shops. You can now reach all key players in the repair process — including insurers, expertise, and suppliers — directly through Fixico.

Use cases

• Communicate with expertise companies
  Loop in assessors or liability experts directly from the platform to validate repairs or resolve claims faster.
  

• Get faster insurer approvals
  Send full case details to insurers from within the platform and receive their responses directly into the case—no switching tools.
  

• Request parts from external suppliers
  Send parts requests with job data pre-filled. Replies from suppliers are added to the conversation for full visibility.
  

• Involve legal or compliance stakeholders
  Add legal or compliance contacts to a job as third-party recipients. They’ll get full context and can reply directly into the thread.

• Engage drivers, vehicle owners, or fleet contacts
  Send updates, request documents, or clarify case details with anyone involved. Replies land directly in the job thread.